Returns & Exchanges
We want you to be fully satisfied with your Roark gear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Our goal is to ensure you are equipped with the right fit for your next adventure.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email.
Pack and Ship
Securely pack your items in the original packaging if possible, attach the return label, and drop it off at any authorized carrier location.
Refund Processing
After our warehouse receives and inspects your return, please allow 5-7 business days for your refund to be processed back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing